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Over the last six years there have been conversations and dialogues at student affairs and services conferences and meetings around the world about the work we do to support student success and what skills, abilities, and expertise are needed for our work. This study builds on those conversations and seeks to further highlight the importance of student learning outside of the classroom, as well as specific competencies on the part of staff and faculty to make that learning possible.


  • To gain an idea of the shared work of student support services across borders.

  • Identify regional differences in competencies and/or skills.

  • Elevate the work we do on a global scale by bringing attention to the importance of this work to university and government leaders.

  • Promote the impact of our work in your own country.


  • A one to two-page document of the shared competencies for our work globally (taken from data collected and aggregated in the second phase). All organizations participating in the survey will receive this summary.

  • A copy of this will also be shared with UNESCO and distributed at the next World Conference on Higher Education in 2020.A second set of results outlining the country and/or regional results of the study that can be used for your own development needs.

We invite European Student Affairs professionals to take the survey (it will take 10 minutes of your time). Complete the survey here


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