18 - 20 November 2020

Virtual Conference


NASPA – Student Affairs Administrators in Higher Education, and EucA – European university college Association, invite you to the European Conference on Student Affairs and Services, to be held virtually on 18-20 November 2020. The conference provides a platform for student services professionals, academics, researchers, and policy makers to discuss innovative programs, practices, models and trends in student affairs.

This three-day conference will bring student affairs and services practitioners together to network, share promising practices, and develop tool to ensure student success and employability.



EucA and NASPA are accepting proposal abstracts from student affairs & services professionals who wish to share their knowledge and experience by presenting a peer-delivered educational session during the virtual conference.

Interested individuals will complete and submit a proposal form electronically that will require them to craft a detailed outline of their session, and a set of learning outcomes for participants that connect to the topics proposed (see below).

Presenters will be expected to pay registration and other related fees associated with attending the conference. All presenters will be expected to provide an electronic copy of their presentation which will be posted on the conference website for participants to view at the conclusion of the conference.

Call for programs is now closed




Diversity, Equity & Inclusion

Connecting the Black Lives Matter Movement Globally: Around the world, we are experiencing a health pandemic and a human pandemic and our university campuses have seen an uptick of protests and student reports of racial inequality in and outside of the classroom. Students and staff express the call for change of problematic systemic practices within university systems and practices as the Black Lives Matter Movement has become a global movement.

The conference planning committee invites you to submit conference program proposals that will allow attendees to: 

  • Begin the deep dive beyond celebrating racial diversity past numbers and discuss the experience of the whole students as marginalized communities entering the doors of academia.

  • The needed work to realize that racism is not a one country issue, but a global pandemic that shows up in different forms with the same impact within communities. Discuss the impact of racism and inequality affect these communities' mental health and wellbeing. 

  • Creating racial justice practices within your university.  How is it being implemented, and required for the classroom experience? Identify how individuals in colleges (students and staff) can become allies for those experiencing discrimination."

  • Examine the interaction of discriminations and how colleges address these in their policies and application of such strategies. What decisions are being made and how will this humanize/intentionally include marginalized communities?


Employability & Career Services

As we witnessed one of the largest disruptions brought by the COVID-19 pandemic to all education systems throughout the world, we saw many institutions rise to the occasion and pivot to online teaching and learning in a matter of days or weeks. As we are re-imagining how to respond to all the societal and economical challenges ahead, the future of work, young people’s employability and the knowledge and skills required to navigate the post-covide world are key for the European Education Area. At governmental level, for example, the European Union is preparing for massive investments that will allow a rapid shift to a digital and green economy. How can higher education institutions and actors help shape the debate on current disruptions, innovate curricula and fulfil their educational missions? How can student affairs professionals sustain students with career managing programs and innovative curricula?

The conference planning committee invites you to submit conference program proposals that will allow attendees to: 

  • Learn practices on how institutions adapted curriculum goals, delivery or partnerships to help students build the skills they need in a post-covid-19 world of work, and to empower them to search and start their professions online.

  • Learn evidence-based career services and employability practices to assist students, both in person and online, and to help them leverage the knowledge and skills acquired in all their learning experiences to navigate uncertain job markets.

  • Understand the various ways institutions document and assess learning, both inside and outside of the classroom, and how technological tools can sustain this work.

  • Learn practices on how institutions adjusted their partnerships with national and international companies, employers etc. to ensure online or safe in-person service learning, internships or volunteering opportunities.


Global Mobility

In the context of globalization, with institutions and students creating international connections and mobility experiences in new and unique ways, there is a need for developing and/or rethinking internationalization initiatives and strategies. In light of the COVID-19 pandemic or more generally, schools in the European Education Area must encourage innovation, support student development, create quality programs, and ensure fair access and inclusion. How can student affairs professionals navigate this internationalization and global mobility of students and institutions? How do student affairs professionals lead institutions in ensuring students receive a global educational experience?

The conference planning committee invites you to submit conference program proposals that will allow attendees to: 

  • Define evidence-based practices regarding “internationalization-at-home” initiatives that prepare all students to live and work across differences and in an interconnected world.

  • Identify best practices for supporting international and inbound students to successfully navigate the local community.

  • Share institutional successes and setbacks for programs that create a global experience for students

  • Establish a network of colleagues with whom to create short-term mobility opportunities or exchanges for students.

  • Develop initiatives, post COVID-19, that ensure student safety while also maintaining quality and impactful global experiences. 


Mental Health & Well-Being

Institutions of higher education around the world are experiencing a wave of incoming students who have experienced trauma and loss due to pandemic, economic, societal, and political events. As professionals in higher education, how do we equip ourselves to support these students?

The conference planning committee invites you to submit conference program proposals that will allow attendees to: 

  • Unpack holistic student and staff well-being and its relationship with student success in higher education.

  • Create opportunities to define current health triggers (pandemic, economic loss) and its impact on the community. 

  • Define current mental health conditions (e.g. depression, substance abuse, etc.) which represent challenges to student success and well-being.

  • Identify collaborative models between service practitioners (qualified mental health professionals) on campus and within communities.

  • Enhance mezzo- and macro-level strategies to enhance student resilience.

  • Discuss replicated return on investment from resources dedicated to Mental Health services, programs, policies, and environmental designs.

  • Students who are remote and having access to Mental Health (grandparents with dementia, family responsibilities) balancing home life and becoming self-reliant.

  • How to detect onset of mental health issues and stressors. Early signs and support to students. Students experiencing isolation aren't seen often by staff to offer support. When students no longer have roommates or peers to offer insight to students who are struggling. Consider online counseling services. 

  • Students who may be experiencing erratic behavior due to boredom, being idle, not having employment, and students who have nothing to do. Increase in student mental health issues.  Supporting student learning in different spaces. Online learning, staying motivated. 

  • Discuss cultural design of health promotion within all job functions and roles at an institution of higher education.


Student Success & Residential Life

As higher education institutions and actors pivot or reinvent themselves for the post COVID-19 world, what are the advances that student affairs professionals initiated in the past several months so no student was left behind in the new online learning environments? How can we redefine our practices and what tools are useful for a new blended learning experience and ensure thus student success? And what new virtual programming ideas are here to stay or empower students to be positive change makers in their communities or globally? How can student affairs work with intentionality to expand the out-of-classroom experience for all students? What are some promising practices in building a residential curriculum to ensure meaningful learning that goes beyond attendance? How to build a culture of assessment in residential life? These questions are meant to guide the discussions of news trends and challenges in student learning and engagement in residential settings.

The conference planning committee invites you to submit conference program proposals that will allow attendees to: 

  • Identify initiatives that ensure continued student success and engagement, in online and blended learning environments or residential settings, regardless of students’ location.

  • Explore strategies to build intentional, inclusive and supportive learning environments and/or living-learning communities post COVID-19.

  • Learn concrete practices and tools student affairs professional use to ensure student support regardless of students’ location.

  • Identify initiatives for new curriculum development that support students to act as change agents for a positive change in our world or empower them as social entrepreneurs.

  • Explore virtual programming ideas, lessons learned or promising practices experimented during the pandemic.

  • Explore retention strategies or initiatives to avoid student drop-outs.


*Schedule is tentative and subject to changes or modifications.


18 Nov

The program foresees a mix of plenary, concurrent and small-groups' networking sessions. 

09:00 - 13:00



20 Nov

The program foresees a mix of plenary, concurrent and small-groups' networking sessions. 

14:00 - 18:00



19 Nov

The program foresees a mix of plenary, concurrent and small-groups' networking sessions. 

09:00 - 13:00 




   Diversity, Equity & Inclusion  

Building an International Residential Community: Fondazione Collegio Universitario S. Caterina da Siena Experience 
Eleonora Ferrari; Residenza Universitaria Biomedica Director, Fondazione Collegio Universitario S. Caterina da Sienza

This presentation will present the residence life curriculum and internationalization initiatives of the Residenza Universitaria Biomedica - Fondazione Collegio Universitario S. Caterina da Siena. Integrated into Pavia’s environment of historical residential colleges, the residence welcomes students from life sciences and medicine. The presentation will show its current curriculum, the student support system, and how the institution experimented with different methods to welcome and integrate international students in order to build and maintain during the year a lively community. 


  Employability & Careers Services  

ASIRID - International Residential Curriculum for Digital Innovators
Michele Crudele; Director, IPE Poggiolevante
Davide Palma; University & ASIRID Student, IPE Poggiolevante

Academic education in Italy is often limited to theoretical teaching. The outcome is a skill gap for graduates who transition into their professional life. The ASIRID, Alta Scuola Internazionale Residenziale per Innovatori Digitali - aims to fill this gap by providing a strong bond with the world of work starting from students’ first year of university. The session will share a residential curriculum focused on giving the students an entrepreneurial experience: students, in addition to following the courses of their university, are also involved in project-based activities entrusted to them directly by the ASIRID partner companies. These activities involve problem-solving real challenges companies face, or delivering hardware, software, or consulting services. The presentation will include feedback from students and CEOs.

The Blockchain in the Higher Education Area: How Does Blockchain Technology Change the Rules of Play?
Luca Lantero; Director, CIMEA ENIC-NARIC
Chiara Finocchietti; Deputy Director, CIMEA ENIC-NARIC

The Recommendations of the Council of the European Union on Automatic Mutual Recognition of qualifications invites parties to "… explore, in cooperation with Member States, the potential of new technologies, such as blockchain technology, to facilitate automatic mutual recognition …". Presenters give an overview of digital credentials and showcase the use of blockchain technology and its application to the different stages of recognition and from different perspectives, such as the issuing of qualification by a higher education institution and the issuing of statements of comparability by credential evaluation organisations. DiploMe is the first application of blockchain technology to recognize and is the case presented. In addition, recent developments are discussed concerning the integration of different platforms to make easier and faster the recognition procedures, such as the integration of the DiploMe platform with other database and platforms. Presenters tackle the topic of data protection and General Data Regulation Protection as well as how new technologies can enhance the protection of personal data.

University of Padova's Career Office: Bringing Online Career Services to Students
Sara Raponi; Career Counsellor, University of Padova
Anna Boaretto; Placement Activities Responsible, University of Padova

The presentation will show the University of Pavia’s efforts to re-think career services to support students and graduates through Covid-19: from virtual one-to-ones to increased use of vlogs, podcasts, online chats, and live streams, careers services were able to offer their students access to guidance, support, and opportunities to help them develop their employability. Employers are also concerned about attracting students to apply for their 2021 programmes, and in response, university careers services are offering new fresh ways of facilitating student-employer interactions in the digital environment, such as virtual career fairs. The session will show it is important to recognise that although the crisis has presented significant challenges to students and staff, it has also been an opportunity for positive changes.

  Global Mobility  

Student Engagement Experiences at International Branch Campuses
Nadine Alamy; Higher Education Professional (Doctor of Education), The George Washington University

The positive impact of student engagement on student success has been demonstrated in research. Yet, there exists a lack of understanding of student engagement experiences at International Branch Campuses (IBC). IBCs seek to provide students with an equivalent experience to that at home campuses, however the sustainability of Western-based campuses in new environments is critical given the differences in culture, curricula, and language. Attendees will understand how students describe their academic and social experiences at Western-based IBCs, thus enabling them to implement strategies, interventions, and support services to enhance engagement outcomes, based on an evaluation of how undergraduate Arab students engage best with IBCs in Dubai, UAE.

Internationalization at Home – Developing Intercultural Competence in Student Affairs Professionals
Ben Cecil; Assistant Director International Student Life, University of Georgia
Tadd Kruse; Educational Consultant

Does your campus have a diverse student population? How do your colleagues and students develop cultural understanding? This presentation familiarizes attendees with theoretical perspectives on intercultural competency development, provides a foundation for exploration and discussion, and frames it within the current global context. Through an exploration of self and self-work, various international and/or intercultural contexts will be examined, encouraging attendees to reflect on the lens that guides one's work.

Partnering for Cross Border Internships in Student Affairs
Ramona Lewis; Faculty Specialist, Western Michigan University
Eric Archer; Associate Professor, Western Michigan University
Colleen Doyle; Student Advisor, University College Dublin
Deborah Knaust; Dean of Student Life and Engagement, Franklin University Switzerland

This panel presentation focuses on the development of cross-border internship opportunities for graduate students in student affairs. Panelists discuss the rationale, processes, challenges, and opportunities of forming cross-border internship programs. Session participants will hear from faculty and administrators from colleges in the United States, Ireland, and Switzerland involved in the development of select initiatives. Panelists will also discuss the potential for expanding virtual internship opportunities during the COVID-19 pandemic.

Developing Internships for U.S. Student Services Graduate Students

Dianne Timm; Associate Professor, Eastern Illinois University

Colleen Doyle; Student Advisor, University College Dublin

In the United States graduate students in student affairs and services, Master's programs are often required to complete an internship as part of their experience. These typically happen over the summer where students have an opportunity to work at and experience a different institution. Some students intentionally seek out international experiences. This session will assist those considering hosting an international student in thinking through the considerations necessary and the various opportunities they might provide. By the end of the session, you will have identified some strategies for developing internships in your institution, articulate work activities and create a job description for a graduate student intern.


  Mental Health & Well-Being  

Supporting Campus Mental Health in Times of COVID-19
Lina Di Genova; Director- Strategy Assessment and Evaluation, McGill University
Tayyab Rashid; Clinical Psychologist and Researcher, University of Toronto Scarborough

Higher education all over the world has been facing tremendous challenges regarding the mental health of students, further exacerbated by COVID-19. The Campus Mental Health Community of Practice from the Canadian Association of College and University Student Services will be sharing counseling center evolving needs and trends from over 60 Canadian postsecondary institutions. The session will illustrate changes in the student presenting concerns, remote service delivery considerations, and opportunities for professionals in student affairs. The session will explore the most impactful practices in online mental health services, strategies to ensure access and equity for vulnerable students, and how to support staff.


  Student Success & Residential Life  

Residential Life Curriculum: Impact The World Through your Daily Life!
María Jose Ibáñez Ayuso; Vice Principal, Francisco de Vitoria Residence Hall
José Carlos Villamuelas Álvarez; Principal, Francisco de Vitoria Residence Hall

Only one in every 100 people in the world enters tertiary education. In our Residence Hall, we believe that we must make students acknowledge their responsibility towards others, today as students and tomorrow as professionals. The post COVID world will pose many challenges and we want to empower our residents to become positive actors that come up with innovative solutions to those challenges. Therefore, we have created a program focused on mentoring sessions, talks, lectures, volunteering activities; and through serving as senior students of our institution, our residents discover and develop the necessary abilities to positively impact the world. The presentation will display a comprehensive learning curriculum that can be followed in a Residential Hall and a methodology for both its application and its assessment.

Leading Through Change
Deborah Knaust; Dean of Student Life and Engagement, Franklin University Switzerland
Carla Wiegers; Interim Dean of Students, John Cabot University
Kathleen Neville; Higher Education Consultant, KMN Consulting and Coaching

This Panel Discussion will provide an opportunity for the presenters to discuss both practical and theoretical aspects of leading through a time of major change. The COVID pandemic acts as a catalyst for substantial change happening at our institutions. The presenters will share examples of successes and areas for improvement that have impacted their leadership through this change. John Kotter’s book “Leading Change” and his change model provide a theoretical structure that supports the practical aspects of the leadership experienced by the presenters. Presenters will discuss personal examples of change leadership from their campuses during the COVID pandemic and describe leadership successes and struggles. Participants will be able to ask questions to support a deeper level of discussion of topics that interest them. 



Keynote Speech


18 Nov

Kevin Kruger

Naspa President



Dr. Kevin Kruger draws on more than 40 years of experience in higher education. Since 2012, he has served as president and CEO for NASPA – Student Affairs Administrators in Higher Education. Dr. Kruger has published and presented nationally and globally on trends in higher education, student success, degree-completion strategies for low-income/first-generation students, and change management and leadership in higher education

Supporting Students: From Web Addiction to Leadership


20 Nov 

Davide Dal Maso

Social Warning Founder


Davide Dal Maso, born in 1995, according to Forbes among the Italian Top Under 30s, is a Social Media Coach, a high school professor and an international speaker.

He’s the founder of the non-profit organization on the potential and risks of the web “Social Warning - Digital Ethical Movement”.



Others keynotes and speakers will be confirmed shortly

Kevin Kruger.jpeg

Kevin Kruger

NASPA President


EARLY BIRD (Registrations until 3 November)

109 EURO

REGULAR REGISTRATIONS (Registrations from 4 November )

169 EURO

To register, please follow these steps:

1. Fill in
this form with your contact information and preferred choice of attendance.

Once you fill in your registration, we will send you an invoice should that be helpful for accounting purposes.

3. You can pay either via a bank transfer using the information below or via your credit card.

Bank details for bank transfer:                                                    Credit card payment:


European University College Association
Rue de Treves 49-51, bte 3, 1040 Brussels 

IBAN  BE13643004089639




Mirela Mazalu



Rue de Trèves 49 bte 3

B-1040 Bruxelles

+32 22806340



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